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Kompas offers you accommodation in luxurious homes on Croatian coast.

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FAQ

FOR GUESTS
 

  1. Can I trust Kompas Homes?

Sure! We have security measures in place for guests.  Look for details at Terms and Conditions and in Methods of Payment.
We are here for you during your stay in our country. You can always contact us for further questions on info@kompas-homes.com

 
  1. Booking with us?

Search, pick, book... it’s easy and safe!
We have trusted methods of booking. More on Methods of payment
And you can always contact us if you need help finding perfect accommodation for your needs on info@kompas-homes .com

 
  1. What after booking?

After booking accommodation on our site you will get complete information how to get to property. You will also recive information and contact from representative / owner that you must contact two hours before arrival.
We are here for you during your stay in our country. You can always contact us for further questions on info@kompas-homes.com

 
  1. Cancellation policies

Read Terms and Conditions

 
  1. Extra costs, deposits and more

Some extra costs may apply on the spot. If Kompas knows about that extra costs (like fees, deposits, possibility of extras, etc.) it’s written in section PRICES

 
  1. House rules

General rules apply during your stay in our accommodation (but every accommodation may have some extra rules that must be visible in accommodation)
- Accommodation is available from 14.00 hr on the day of arrival until 10.00 on the day of departure (unless is written different)
- Guests themselves are responsible for personal property and valuables left in the accommodation and no one else is responsible for the subsequent loss thereof.
- Guests are responsible for their behavior in the accommodation and surrounding area, and in the case of an accident they shall bear the consequences themselves.
- Lock the doors to the accommodation from the inside and when going out of the facility has the right to enter the accommodation to prevent the occurrence of possible damage or danger. The representative / owner is obliged to notify the guest about the entry into the accommodation at the first subsequent contact.
- Destruction of equipment and furniture, causing disorder and disturbing other guests is prohibited, and it is expressly forbidden to make loud noises in the time between 14-16 hr and from 23 to 7 hr.
- The contents of the accommodation may only be used by persons who are registered as guests. A representative, with the permission of the owner, may allow visits at certain times, while overnight is not allowed.
- Bringing in weapons, explosive and easily flammable material is not permitted.
- Use of equipment and appliances which are not an integral part of the offer of the apartments/rooms may be used only upon the consent of the host.
- Bringing in of animals is permitted only upon the consent of the host.
- In the event of the disappearance or damage to installations, furniture, appliances, equipment of the accommodation the guest is obliged to notify the representative / owner. Insofar as the disappearance or damage occurred due to the fault of the guest, the guest is obliged to compensate the corresponding equivalent value.
- It is forbidden to remove appliances and equipment (towels, covers, etc.) from the accommodation.
- In the event of disregard of the house rules, the owner has the right to refuse further  providing of services.
- Handover your identify card or passport to the representative / owner immediately upon arrival for registration at the Tourist office.

 
  1. How do I know if the property is suitable for my needs?

The easiest and best way to find out if a property is child friendly, pet friendly, wheelchair accessible, etc. is to contact us on info@kompas-homes.com 

  1. I found same property whit lower prices!

You can send us an email (info@kompas-homes.com) with link where did you find that and we will offer you an discount for that property.

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